Refund & Returns Policy

Cancel an order

We are only able to cancel orders that have not been processed. Once the order has been processed for shipment or has been shipped it’s out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

Return policy

If there’s something wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 30 days of receiving your order and we’ll be happy to assist you in reviewing the case.   If it is approved we will either send a replacement, provide store credit or refund the purchase price of the order or item within the order. Please do not return anything before we review the case, our support team will review the request and will send further instructions. We reserve the right to deny any return request.

Change of Mind

By law, we are not obligated to accept returns based on Change of Mind, however, we will provide a store credit in lieu of a refund (less payment processing fees) as long as the product is in its original packaging and has not been damaged or altered in any way.  We reserve the right to reject any refund or exchange for Change of Mind returns.

You will be responsible for paying for your own shipping costs for returning your item.

Initiate a return